Frequently asked questions
Plain answers to the questions practices ask most about setup, devices, billing, staff, consent, and offboarding.
These are the questions our support team answers every week, written for the office manager or front-desk lead who will be using Vantrexia day to day. If your question is not here, open a support ticket or browse the rest of the provider guide.
Getting set up
Devices
Staff and accounts
Billing
Patients and consent
Data, security, and the platform
Cancellation and offboarding
If you did not find your answer, open a support ticket. And tell us if we should add the question to this list.